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Terms & Conditions

Store Policies

Privacy Policy

Your privacy is important to us. Please read our full privacy statement for information about our commitment to privacy.


This website has security measures in place to protect your information and ours both while it travels over the Internet and if it is stored on the website server.

Our website is protected by a THAWTE SSL digital certificate.

Cancellation Policy (in relation to online and live streamed seminar)

  • If the registrant has not accessed the seminar or materials, a full refund/credit will be available. 
  • If either the seminar or materials have been accessed there will be no refund/credit available.
  • There will be no refund/credit available 90 days after purchase.

Cancellation Policy (in relation to face to face seminar bookings)

It may be necessary to charge a fee when confirmed seminar bookings (see below) are cancelled.  However, as an alternative to cancelling, a substitute participant will be accepted, or the amount paid for the seminar may be transferred to another NTAA seminar.  If a substitute is not nominated, or the seminar is not transferred, a cancellation fee of $99 will be applied.


There is no charge if a participant is substituted for a member that cannot attend on a particular day.


More than 5 working days before the seminar:

  • cancellations incur an $99 administration fee.

Within 5 working days of the seminar:

  • no refunds will be available for cancellations, although a full set of notes will be provided.


More than 2 working days before the seminar:

  • a credit for the amount charged may be transferred to any other NTAA seminar without incurring the $99 administration fee.

Within 2 working days:

  • transfers incur an $99 administration fee.

The NTAA reserves the right to cancel or reschedule courses, change speakers or revise content as necessary.

Cancellation or Returns Policy (in relation to Products)

If you are dissatisfied for any reason whatsoever with your product, return it within 14 days of purchase, for a full money-back guarantee. 

Payment Options

Credit Cards

To order online, please have your VISA, Mastercard, or AMEX ready for when you are sent to the Bendigo Bank site to make a secure payment online.

Secure Online Payments

To make sure that the payments that you make are secure, the NTAA does not record your credit card details, these are sent through to the Bendigo Bank secure payment site.